Quick Fixes to Try First
1
Check Your Internet Connection
Both your TV and the device you’re using to activate need an active internet connection. Restart your router if needed.
2
Try a Different Browser
Open bet.plus/activate in a different browser or use an incognito/private window to rule out browser cache issues.
3
Generate a New Activation Code
Activation codes expire within a few minutes. On your TV, go back to the BET+ sign-in screen to get a fresh code, then immediately visit bet.plus/activate and enter it.
4
Update the BET+ App
An outdated BET+ app can prevent activation from completing. Go to your device’s app store and update BET+ to the latest version.
Common Errors and Solutions
'Invalid activation code' error
'Invalid activation code' error
This means the code was entered incorrectly or has expired.Fix:
- Return to the BET+ app on your TV and select Sign In again to generate a new code.
- Make sure you’re typing the code exactly as shown — check for common look-alike characters:
0(zero) vs.O(letter O),1(one) vs.l(lowercase L). - Enter the new code immediately at bet.plus/activate.
Blank or white screen at bet.plus/activate
Blank or white screen at bet.plus/activate
A blank page usually means a browser or JavaScript issue.Fix:
- Hard-refresh the page: press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).
- Clear your browser’s cache and cookies, then reload the page.
- Try a different browser (Chrome, Firefox, or Safari).
- Disable any browser extensions that may be blocking scripts.
'Already activated on another device' message
'Already activated on another device' message
Your BET+ account may have reached its device limit, or the code was already used.Fix:
- Sign in to your BET+ account at bet.plus and check your account settings for linked devices.
- Remove a device you no longer use, then try activating again.
Activation completes but TV still shows sign-in screen
Activation completes but TV still shows sign-in screen
Sometimes the TV app doesn’t refresh automatically.Fix:
- Wait 30 seconds, then press any button on the TV app screen to trigger a refresh.
- Close and reopen the BET+ app.
- Restart your TV device completely.
'Account not found' or sign-in error at bet.plus/activate
'Account not found' or sign-in error at bet.plus/activate
You may be using a different email or the account doesn’t exist yet.Fix:
- Check that you’re entering the correct email address associated with your BET+ account.
- Use Forgot Password on the sign-in page to reset your password.
- If you’ve never created a BET+ account, click Sign Up to create one first.
Still Having Trouble?
Activation Code Expired
Understand why codes expire so quickly and how to avoid the problem.
Activate Without Cable
Don’t have a TV provider? Learn how to activate BET+ as a standalone service.
If none of these solutions work, contact BET+ customer support through the Help section at bet.plus/activate or from within your account settings.